Bitvavo Ensures Compliance
with DORA and MiCA Regulations
while Scaling Crypto Trading
for 1.5M+ Users

As Bitvavo grew to serve 1.5M+ users, scaling its Confluent Cloud infrastructure meant tackling complex operational and regulatory challenges. With Conduktor, Bitvavo streamlined Kafka management, enforced strict security controls, and met evolving compliance standards.

Industry

Financial Services

Use cases

DORA and GDPR compliance
Reduce MTTD/ MTTR
Automated failover

The Netherlands, Europe

201-500

Products

Solutions

Resources

Developers

Company

About Bitvavo

Bitvavo, one of Europe’s leading cryptocurrency trading platforms, serves over 1.5 million users with a secure and intuitive user experience. As their customer base grew, their Confluent Cloud infrastructure expanded to handle thousands of Kafka topics and partitions.

Scaling wasn’t just about handling more data—it meant navigating complex operational and regulatory challenges. Conduktor enabled Bitvavo to streamline workflows, enhance oversight, and meet strict security standards. With Conduktor’s support, Bitvavo efficiently scaled its streaming infrastructure, while staying ahead of evolving regulatory demands.

Challenge

Bitvavo’s engineers knew the high stakes: Kafka served as the backbone of their platform, powering real-time trading, customer interactions, and critical data exchanges. As the platform scaled and the volume of streaming data grew, several challenges emerged:

  • Limited Visibility:  Developers often struggled to locate existing Kafka topics, leading to inefficiencies and unnecessary data duplication.

  • Compliance Risks: There was a constant concern and potential risk that sensitive information could flow through the cluster in a non compliant way, and without robust controls, ensuring compliance with GDPR became a daunting task.

  • Mounting Regulatory Requirements : The introduction of DORA and MiCA regulations added new layers of operational and security demands. These frameworks required strict measures for resilience, security, and compliance, with severe financial penalties for violations.

For Bitvavo, addressing these challenges was more than a technical necessity—it was vital to maintaining operational resilience and safeguarding their business in an increasingly regulated market.

Solution

The search led them to Conduktor. From the first conversation, it was clear: this wasn’t just a tool; it was a framework for resilience and growth. 

  • Enhanced Compliance: Conduktor’s granular Role-Based Access Control (RBAC) and detailed audit trails offered Bitvavo the compliance backbone they needed. For the first time, they could enforce access rules aligned with GDPR’s strict requirements, ensuring that teams only accessed the data essential to their work.

  • Data Security: The introduction of field-level data masking protected sensitive information, even in development environments. This allowed engineers to collaborate securely without exposing unnecessary data, a critical measure for aligning with DORA requirements.

Conduktor didn’t just address Bitvavo’s immediate challenges—it laid the groundwork for long-term operational efficiency and regulatory adherence.

Results

Conduktor’s discoverability tools brought structure to Bitvavo’s sprawling Kafka infrastructure. Teams gained visibility into existing topics, eliminating data duplication and cutting costs. With these improvements, Bitvavo went beyond compliance, establishing a new standard for operational efficiency and scalability.

Scaling for the Future

With compliance frameworks established and operational challenges resolved, Bitvavo is now focusing on future-proofing its infrastructure. As their Kafka topics and partitions continue to expand, Conduktor’s seamless integration with their Kubernetes (Helm) deployment ensures a robust foundation for both scalability and regulatory compliance.

A critical priority for Bitvavo is meeting DORA’s stringent failover requirements. Current manual processes during incidents can result in extended downtime—a risk that’s untenable in a market where trust and uptime are paramount. Conduktor’s automated cluster switching and failover capabilities resolve this issue, allowing for significantly faster Recovery Time Objectives (RTO).

As Bitvavo enters its next phase of growth, Conduktor’s solutions will continue to deliver the reliability, scalability, and compliance alignment essential for maintaining leadership in the cryptocurrency market and earning the ongoing trust of users and regulators.

A New Chapter

Bitvavo’s journey has become a story of transformation. With over 100 team members actively using Conduktor, they have achieved more than just compliance—they have established a resilient, efficient, and scalable foundation for sustained growth. As regulatory deadlines approach, Bitvavo is ready to meet them with confidence, having transformed complex challenges into a competitive advantage.

Company
Bitavo
Industry
Financial Services
About the company
Bitvavo, one of Europe’s leading cryptocurrency trading platforms, supports over 1.5 million users across the continent, offering a secure, intuitive, and cost-effective way to access the crypto market.

The Netherlands, Europe

201-500

Ready to get started?

Get started for free or contact us for a
custom package for your business.

Flexible, modular pricing

Get started for free and pay as you grow with modular, user or cluster-based pricing

Contact Sales

Interested in Conduktor for your enterprise? Get in touch with our sales team to receive a free personalized demo.

Ready to get started?

Get started for free or contact us for a
custom package for your business.

Flexible, modular pricing

Get started for free and pay as you grow with modular, user or cluster-based pricing

Contact Sales

Interested in Conduktor for your enterprise? Get in touch with our sales team to receive a free personalized demo.

Ready to get started?

Get started for free or contact us for a
custom package for your business.

Flexible, modular pricing

Get started for free and pay as you grow with modular, user or cluster-based pricing

Contact Sales

Interested in Conduktor for your enterprise? Get in touch with our sales team to receive a free personalized demo.

Ready to get started?

Get started for free or contact us for a
custom package for your business.

Flexible, modular pricing

Get started for free and pay as you grow with modular, user or cluster-based pricing

Contact Sales

Interested in Conduktor for your enterprise? Get in touch with our sales team to receive a free personalized demo.