Conduktor for Retail & E-Commerce

Real-time operations across every channel. Manage order flows, sync inventory, and share data with partners—with governance, security, and peak-season resilience built in.

Order management & checkout - Stream orders, payments, and fulfillment events across your commerce stack. Monitor critical pipelines in real-time. Automated failover keeps checkout flowing during incidents.

Inventory & supply chain - Track stock levels across stores, warehouses, and DCs in real-time. Share demand signals with suppliers through governed Kafka topics.

Partner integrations - Connect marketplaces, carriers, and suppliers to your event streams without exposing Kafka infrastructure. Virtual clusters isolate each partner with their own policies.

Self-service for teams - Merchandising, marketing, and analytics teams provision Kafka access in minutes. No waiting for platform tickets.

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IKEA
Dick's Sporting Goods
Rewe
Les Mousquetaires
Sainsbury's
Adeo
Amway
IKEA
Dick's Sporting Goods
Rewe
Les Mousquetaires
Sainsbury's
Adeo
Amway

Why Retail Teams Choose Conduktor

01

Peak Season Resilience

Black Friday, holiday rushes, flash sales. Chaos testing lets you validate failover before traffic spikes. Automated cluster switching keeps orders flowing when incidents hit.

02

Platform Team Productivity

Retailers often have hundreds of developers on Kafka. Self-service access and governed workspaces let teams move fast. Platform engineers stop processing tickets and start building capabilities.

03

PCI-DSS & PII Protection

Encrypt cardholder and customer data at the Gateway layer—no code changes. Field-level encryption with AWS KMS, Azure Key Vault, or HashiCorp Vault. Full audit trails for compliance.

Deep Dive by Use Case

Where Conduktor Helps in Retail

Conduktor connects to your existing Kafka infrastructure—Confluent Cloud, AWS MSK, Azure Event Hubs, or self-managed—and adds the governance, security, and resilience capabilities these use cases demand.

Order management
Inventory visibility
Peak season readiness
Partner integrations
Customer 360
Returns processing
PCI-DSS compliance
Cost allocation
Personalization feeds
Data quality gates
Hybrid infrastructure
Team productivity

Frequently Asked Questions

How does Conduktor help with Black Friday and peak season?

Conduktor Gateway enables chaos testing to validate your failover procedures before peak traffic hits. Test broker failures, latency injection, and cluster switching in pre-production. When incidents occur, automated cluster switching routes all applications to your backup cluster through a single API call.

Can we share Kafka data with suppliers without exposing our infrastructure?

Yes. Conduktor Gateway creates virtual clusters that give each partner isolated access to specific topics. Partners connect through Gateway—your Kafka brokers are never exposed. Field-level encryption protects sensitive data per partner contract.

How does self-service work for retail development teams?

Teams get application workspaces linked to your identity provider. Within their workspace, developers can create topics, schemas, and service accounts without tickets. Policies enforce naming conventions, retention limits, and partition standards automatically.

Does Conduktor work with our existing Kafka infrastructure?

Conduktor connects to Confluent Cloud, AWS MSK, Azure Event Hubs, and self-managed Apache Kafka clusters. You can manage multiple clusters from one console, including hybrid on-prem and cloud environments.

How do we handle PCI-DSS compliance for payment data in Kafka?

Conduktor Gateway encrypts cardholder data at the wire level—before it reaches Kafka. Field-level encryption integrates with AWS KMS, Azure Key Vault, HashiCorp Vault, and other key management systems. Full audit trails track all access for compliance reporting.