Executive summary
With Conduktor, this European airline securely migrated 25 Kafka clusters and 170 applications from their on-premises environment to Confluent Cloud over the course of nine months. In addition, they utilized Conduktor to implement self-service access with stringent security and governance standards—and now have 2,000 self-service users across their organization.
25
Kafka Clusters
170
Applications
2,000
Self-service users
A European institution, this airline serves over 100,000 passengers daily across more than 1,000 flights a day, generating massive streams of data critical for operations and customer experience.
For the past seven years, this airline used Confluent to manage their on-prem Kafka clusters, leveraging point-to-point messaging and log ingestion to deliver personalized customer experiences. But as demand for real-time data surged and new, complex use cases emerged, managing 25 Kafka clusters across three data centers became a major challenge.
A Software Engineer at this Airline
To address the growing complexity and operational burden, the airline decided to migrate its Kafka infrastructure to Confluent Cloud by the end of 2024. However, strict security protocols required end-to-end encryption before data could reach the cloud, and once migration was complete, a scalable solution was needed to enforce consistent security and governance across their architecture.
Securing and scaling streaming data with Conduktor
In just nine months, Conduktor helped the airline seamlessly migrate to Confluent Cloud, ensuring a more scalable, secure, and flexible data environment. In addition, users across the organization can now leverage streaming data to drive innovation and operational excellence.
Simplifying compliance with rigid security requirements
Conduktor ensured full encryption for Kafka data in motion and at rest, enabling the airline to complete their migration to Confluent Cloud while adhering to strict security protocols—and laying the foundation for long-term compliance.
Consolidating Kafka operations for improved efficiency
Beyond migration, Conduktor empowers the airline to implement centralized governance across their new Kafka architecture—rather than devolving management to individual clusters, teams, or topics. Platform engineers can now monitor, troubleshoot, and secure streaming data in a single place.
By standardizing these processes, this airline reduced duplication, eliminated data silos, and guaranteed data consistency and integrity, thus ensuring improved efficiency. As a result, this airline is equipped to confidently scale their data streaming architecture, ensuring stability and supporting future growth.
A Software Engineer at this Airline
Driving operational reliability and agility
With this improved reliability and visibility for streaming data (and the downstream applications that utilize it), the airline helps minimize downtime and reduce failure rates. Ultimately, this results in shorter mean times to detection and resolution (MTTD/R), more reliable and agile development cycles, and a deepened commitment to data-driven innovation.
Empowering data innovation across the organization
By adopting a “shift left” approach, this airline accelerates the deployment of new use cases, giving users self-service access to streaming data while maintaining robust control. This balance of speed and governance drives faster time to value without sacrificing compliance.
All hands on (flight) deck for a data-driven future
Together, Conduktor, Confluent, and this airline have set the stage for future growth. As the airline explores using Kafka for partner communication, enhancing customer experiences, and strengthening core operations, they’re equipped with the tools to reimagine their business model and transform their passenger experiences.
A Software Engineer at this Airline
To learn more about how Conduktor can modernize your Kafka environment, book a demo with an engineer today.
Europe
10,000+
