Checklist

The Journey to Self-Service

The Journey to Self-Service

The Journey to Self-Service

About this checklist

Every platform team reaches a breaking point: endless tickets, long onboarding times, and frustrated developers waiting on Kafka resources.

Self-service is the answer, but it’s not as simple as flipping a switch.

That’s why Conduktor compiled The Journey to Self-Service checklist, based on our experiences designing, implementing, and scaling Kafka self-service in real-world conditions. We’ve helped organizations like Swiss Post, BMW, and Virgin Australia govern and manage large, complex Kafka environments.

Whether you’re new to self-service or have already started your journey, this checklist will show you what works—and what to avoid.

This checklist will teach you how to:

Identify weaknesses in your current Kafka governance

Design scalable conventions for topic ownership, tagging, and naming

Secure executive buy-in and align platform and development teams

Apply governance through guardrails and automation

Measure adoption, track success, and reach a mature, self-service model

Companion podcast

After downloading the checklist, you’ll also get access to our companion podcast episode featuring Conduktor experts Mike Carley and Chuck Larrieu Casias, where they discuss real-world lessons from organizations scaling Kafka self-service.